Terms of service

Agreement to Terms

By accessing, browsing, or using the Zwheel website and purchasing our products, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree to any part of these terms, please discontinue use of our website and services immediately.

Products & Pricing

We strive to ensure that all product descriptions, specifications, images, and pricing information displayed on our website are accurate and up to date. However, we do not guarantee that all content is completely error-free, accurate, or current at all times.

Prices, product availability, and specifications are subject to change without prior notice.

Zwheel reserves the right to:

Limit purchase quantities
Refuse or cancel orders at our discretion
Correct pricing or listing errors
Discontinue products without notice

If an order is canceled after payment has been processed, a full refund will be issued to the original payment method.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, product images, videos, icons, designs, trademarks, and software, is the exclusive property of Zwheel or its licensors and is protected by applicable intellectual property and copyright laws.

You may not:

Copy, reproduce, distribute, or republish website content
Create derivative works based on our content
Use our trademarks, branding, or images without written permission
Use website content for commercial purposes without authorization

Limitation of Liability

To the maximum extent permitted by law, Zwheel shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

The use or inability to use our products or website
Product misuse or improper operation
Service interruptions or technical issues
Loss of profits, data, or business opportunities

Zwheel’s total liability for any claim relating to a product or order shall not exceed the original purchase price paid for the product.

Warranty

All Zwheel electric scooters include a limited manufacturer warranty covering defects in materials and workmanship under normal consumer use.

The warranty does not cover:

Damage caused by accidents, misuse, abuse, or neglect
Unauthorized modifications or repairs
Normal wear and tear
Water damage or improper storage
Damage caused by improper charging or maintenance

For full warranty details, please refer to the official Zwheel Warranty Policy.

User Responsibilities

By using our products, you agree to:

Operate products safely and responsibly
Follow all local traffic laws and regulations
Wear appropriate safety equipment when riding
Maintain the scooter according to the user manual

Users are solely responsible for ensuring that electric scooter use is permitted under local laws in their area.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws and regulations.

Any disputes, claims, or controversies arising out of or relating to these terms, products, or services shall be resolved through binding arbitration or other legally recognized dispute resolution procedures, unless otherwise required by local law.